Welcome to the 21st Century, Comcast

In the long struggle with my cable service there has always been one thing that has bugged me. Comcast is arguably one of the largest communication companies in the United States. So why are they about the only company in the United States that still doesn’t have an e-bill option? They give me internet and (sometimes) cable television and can even supply me with telephone service. But I can only get my bill via snail mail. Is it really so hard to send me an email?

I would imagine with all the money Comcast makes from the gouging prices standard in the cable industry they could afford a programmer or two to write a couple of scripts to generate a little email to all subscribers that opt-in saying that their bill is ready. I mean, damn, I can view my bill at the site and I can pay it there as well. All I want is a freakin’ email telling me it’s ready to be taken care of. I’m not asking for a full blown html bill with personal information that can be stolen…just a message that says “Your Comcast bill for is ready. Please visit Comcast.com to pay your bill.” I’ve got an eleven year old daughter that could probably write a script to do this.

That being said, I talked to a lady at Comcast today that said they were supposed to roll that very feature out yesterday but had a problem so it will most likely be a couple of weeks to a month before they try it again. So again I ask, what’s so hard about this? I’m making the assumption that billing information is kept in a database. So all you need is a script to run a query for a bill date and opt-in status that then generates the emails for those people and sends them out. You are planning on making a form on the site to opt in to such a thing, right? After all, I know I’m not alone in the people that have never used their Comcast.Net address.

I’m sure they want a fancy html laden beast of a message but I don’t think that people in general give a damn about how pretty it is or how much it looks like the site (which in my opinion is craptastic). Please hire some people to address this guys. I want email notifications of my bills so you can stop killing trees on my behalf. Besides, I use my inbox as a bill reminder system. Only unpaid bill emails stay there. Everything else is filed away. Anything that hits my physical mailbox is usually forgotten unless it comes from Netflix.

** If you’ve been following my service saga, I promise that I’m working on a new update post. I just need to give the latest developments a little time to simmer before I serve them up.

Firefox Download Day is Here!

Today is the day. Mozilla aims to set the world record for most software downloads in 24 hours with their release of Firefox 3 which is expected today. So I say to everyone, the moment the official FF3 release hits the servers, go get it.

Update: According to Lifehacker, the release is set for 10am Pacific. Remember, to count in the record tally, you must download it from the official site in its entirety, updates don’t count.

Mozilla aims for Guinness World Record

Looks like Spread Firefox wants to go for a Guinness World Record for the most software downloaded in 24 hours. To tackle this task, they have opted to record unique downloads on what they have dubbed “Download Day”. This date has not yet been set but if you head over to Spread Firefox | Download Day 2008 you can pledge to get your copy of Firefox 3 on that day (which will include signing you up to be emailed the date when it is set. You can also check out their map to see how many pledges have been made in each country so far. I’ve been using Firefox 3 since Beta 3 (I’m on RC1 now) and other than a little WordPress Stats bug (can’t log in…so I use IE Tab as a workaround) I have seen nothing but great things out of it. I’ve pledged my support to download it on “Download Day”. Will you?

I Think We Should See Other Providers

It already appears that my new HD-DVR is a much more stable than Tom Cruise, unlike my last one. But I am still dealing with HD channels suffering from what I call “Max Headroom Syndrome”. This is where…oh if you don’t know who Max Headroom is, hit Google and Youtube for a little much needed education. Between that and the screen and sound just blanking out every minute or so during Poker After Dark, I’m less and less pleased with my new Comcast deal.

Now that doesn’t mean I don’t appreciate what they’ve done so far. But with my latest online discovery I don’t know that I have any real need to pursue these issues much longer. To be honest, Sid’s offer on my service rate adjustments only make up about 40% of the reason I didn’t cancel. The real reason is I cannot live without Good Eats. I’m an Alton Brown fan until the end and when I wrote my previous posts about internet television and about Comcast I mentioned that it was the one show I was unable to find online. I’m weak and just couldn’t part with that one show to save money.

That’s different now. Enter TidalTV. They offer channels like DIY, HGTV, and Food Network. They also offer a couple of news channels like AP and some sports channels as well. And yes, they have Good Eats. So take heed Comcast, I appreciate everything you’ve done for me thus far. I think that Frank‘s team (Melissa M. in particular) are one of the best things you’ve done in years. I can’t thank Sid enough for the help he is still giving me on my issues. But if things don’t change between us soon, I’m gonna start seeing other providers. I hear that Hulu and TidalTV and Netflix will give me everything I want. Three at once might be more work, but they also don’t give me all the crap I can live without. They also don’t spend as much of my money as you do. And with the new Netflix Player on the market, I can get more of that goodness on my plasma should I choose not to snatch up an AppleTV for my house.

Big Little People

Thanks to a tweet from rstevens, I’ve been introduced so some amusing but disturbing images. Some of these are really well done which makes them all the more creepy. The site is called ManBabies and it seems the premise is a picture with a man and a baby is Photoshopped to swap their heads. I found myself looking on further and further into the site much like one would stare at a train wreck. Some things you see are profoundly disturbing but you just can’t bring yourself to look away.

Enjoy ^_^

Rewards Cards Overload

As I am making my daily journey through the blogosphere, I ran across a post on Lifehacker about streamlining your wallet. The idea has some merit. The gist is that you put all of the barcode numbers for the 9083742987 rewards cards you have on your cell phone so you can remove a metric ton of useless paper and plastic from your wallet or purse. It has some promise but I feel it is too cumbersome to fumble through my address book for all these numbers and then have to type them in or read them out to a clerk who is most likely bored with life in general. After all, I am not putting my phone in their hands.

So while reading through the comments on the article somebody mentioned Just One Club Card. Now this is a great idea. I can take eight cards and turn them into one. Simply fill out the form and click submit. Print the resulting page which has your new card on it and there you go. Cut it out, laminate it, and toss those originals in the junk drawer. The site has a pretty impressive collection of stores in the list that you can add to your card and you can send in a request for new ones to be added if one you want is not listed.

There isn’t a lot to the site on the visual side, but then you aren’t going to go there for the eye candy. It appears they are working on adding more bar code types which will allow other cards to be condensed. In case you weren’t aware, there are more than a handful of different bar code styles. Some of them are only subtly different but the differences are enough to really screw things up if you use the wrong type.

With an 8:1 compression ratio on my cards (most of which make my keyring qualify as a lethal weapon), I can say that this is definitely a tool worth checking out.

Forum Etiquette

When you visit a forum (like the xda forums I so often refer to in my Tilt posts), there are some rules of etiquette one should follow. I will be using examples from the xda forums throughout this post. First off, there are bound to be stickies. Stickies are threads that are pinned to the top of the forum. They will always be listed first and will be noticeable by either an image of a thumbtack or by the work Sticky: at the beginning of the subject. You should spend some time getting acquainted with those. Why? To become a Sticky, a thread will have information that will be useful for the vast majority of the users of that forum. It is important. That’s why it’s a Sticky. So read it. NOW.

Next, if you have a problem…do a search. I haven’t seen a forum without a search feature. Google also does a wonderful job if you know how to use it. For example, to limit your search results on Google to just pages at the xda-developers.com website, just add site:xda-developers.com to the search terms. As far as terms go, you want to use about 3-5 words that are pretty key to your issue. One example I can think of is you need to find the post that has the password to a zip file for one of Dutty’s ROMs…his Windows Mobile 6.1 ROM to be exact. I would try “site:xda-developers.com dutty wm6.1 password”. Odds are that I will find what I want in the first couple of results.

Also, and this is especially true of highly active threads and forums, you are not the first person to experience every little problem you encounter. It is possible you have run across a new issue. If so, wonderful, post the details so the regulars can pick it apart and find a way to fix it. But for the love of all you consider holy…search before you post!!! I can say that fully 45% of one thread that I frequent is the same question being asked by n00bs that do not understand how to read. Don’t believe me? Try this particular post I had to make. Yes, “had to make”, I cannot abide stupidity.

Finally, and this is important if you have run across something new…please be detailed. It is very hard to figure out what’s going on if the entire post is “I get an error when installing X program”. That’s wonderful. Now go away. If you want help, try explaining what ROM you are using, programs running, radio version, and what steps you took to produce this problem. This is what we need to help you out. If you don’t give that information, you will just be asked for it before you get any real help because we cannot tell what’s going on until we know these things.

Failure to follow these rules of etiquette will require the use of asbestos underwear as you will be flamed into oblivion. Why? We see the same questions over and over and we quite frankly get sick and tired of it. The example post I linked to just above was the result of a question being asked (again) when the answer was on the page where they posted the freakin question. We try to help. We try to be understanding. But stupid annoys the hell out of us. So exercise your brain cell and perhaps a few of his friends will stop by and give you some real synaptic action.

Don’t worry, those strange feelings in your skull are just thought and glimmers of intelligence. They’re in unfamiliar territory so try not to spook them.

Hulu – Internet Television

I happen to like some television shows. I also love my DVR. This makes for a wonderfully easy way for me to enjoy the shows I like at a time that is convenient to me. However my current Comcast DVR is less than reliable. I’ve had to delete and recreate my season recordings (that’s a Season Pass for you Tivo users) because they randomly just stop working. Which I of course do not discover until the latest episode of Chuck has already come and gone.

Living where I do, I also don’t have the luxury of OnDemand. Which would supplant my DVR fetish when it comes to watching TV. I mean think about it. With OnDemand you wouldn’t have to configure all those pesky recording options and worry about what to do if you want to watch a live show while two others are being recorded. That is, if your DVR comes with dual tuners. If it doesn’t…then you should retire the device and spare the poor hamster that powers the archaic thing.

It was a situation just like I described when I happened to hear about Hulu. This is a site(still in beta) where you can watch both old and new television shows with surprisingly little commercial interruption. The interface is clean and the show selection is getting better every day. They already have my current new show selection up and running (Chuck, Heroes, Bionic Woman). They also have a lot of old favorites like Airwolf, The A-Team, and the original Twilight Zone. It’s as simple as logging in, clicking the episode you want, and watching the show.

I spent the last day and a half watching Tin Man, Chuck, and Airwolf. I have literally been at my laptop for many many hours watching TV. For a 15.4 inch widescreen monitor and my wireless network connection, the strain was very light. I was able to watch the shows with no discernable stutter or degradation in video quality. The commercial breaks number about the same as they do on the air, but the breaks are only a single commercial between 15 and 30 seconds. How’s that for nice? No, you cannot fast forward or pause during a commercial…but for the mildness of the marketing incursions, I’ll gladly replace my DVR with my laptop for my TV fix….assuming I can get everything happily showing over my 50″ plasma and running through my home theater sound system.

If I manage to get all of that working, I’ll let you know how it sounds and looks over equipment a little more tuned to video playback than my Dell Inspiron. But everything I’ve seen up until now is how I think Internet Television should be done. Now if I can just find out where they hid episode 3 of Chuck….

An eBay Scammer: Goatse’d (mirror)

For the Digg crowd, I managed to get the Goatse’d scammer page. Here’s the text:

Written by Mauso
Tuesday, 28 August 2007

An eBay scammer’s response to being goatse’d… thirteen times.

 

Background

After two years of dabbling as both buyer and seller, I have come to the conclusion that eBay is a cesspool of filth. Within thirty minutes of placing my first bid, for example, I was hit with no less than three spam messages from other sellers trying to entice me with a better deal. The spam is really just a minor annoyance. Far more malicious are the scammers that take your money and run (though my personal experience has been safe).

What I don’t understand are the scammers who place a substantial bid on an item, with no intention of making the payment. They might request your bank account details under the guise of making a deposit, but that’s standard procedure. At least with Australian accounts, that account number is useless. I mean, unless you want to make… you know, a deposit.

I once had a buyer, named ‘smithking10’, who requested “my details” three times (and on each occasion, I gave him the information necessary to send me money) before giving up. Sometimes I wonder what else he expected me to include; would he have preferred my passport number? Maybe the login for my online bank accounts.

“You know what, your highness? Why don’t you just send me your account number, and I’ll deposit five hundred dollars into it. Because you’ve charmed me with your enchanting persistence. A plus plus plus++.”

 

The Dilemma

Last week, my cell phone died. Having once worked in a phone shop, I know that for a consumer hoping for a refund, “died” can mean any number of things…

“Oh, well it did drop in the toilet first.”

“So what if I slept on it?”

“But my old phone could survive being used as a hockey puck!”

When I say that my phone “died”, however, I mean that it was working perfectly when I went into the cinema and that since coming out, its most effective function has been serving as a paper weight on my desk. I can only assume that it was overcome, during Superbad, by Michael Cera’s lovable performance. Such were the circumstances under which I logged onto eBay, hoping to snare a bargain. I made a few small bids on a Sony Ericsson model that I’m particularly fond of, but learned shortly after being outbid that if I was to afford textbooks this semester, a lowering-of-standards was in order.

So I came to bid on a T226, a model whose aesthetics have been likened (by its designers) to the “decomposing remains of a monkey’s excrement”. After submitting a sufficiently generous bid, I waited online for an hour to see if I won the auction. During that time, I received three email messages from random eBay members, all in a similar format.

Hi, I’m the owner of this item (similar the one you’ve recently bided on): “Sony Ericsson T226 AT&T Wireless Cell Phone GOOD”. I am in a bussines trip for 3 weeks and i want to close the auction earlier because i don’t have time for it so please let me know your best price. I`ll provide you 5 days money back guarantee, no questions asked. That means within 5 working days you decide if you don’t want to keep the item. The deal will go strictly according to ebay’s rules and policy regarding to this buy it now offer- to start the official transaction, i need to know: Your best price: First name: Last name: Shipping address: City/State: Country: Zip: As soon as i have them i’ll start the official procedure, and ebay will notify you about this. You’ll also receive important guidelines + instructions from them (please go through them exactly). I’ll handle and pay for the shipping, so this will be free of charge for you. Waiting for your answer ASAP! Thank you

Free shipping, money-back guarantee, and all according to “official procedure”? Wow! At whom do I throw my money?

I reported the first two of these emails because it is strictly against eBay rules to sell items in this manner (even when it’s not a scam). But by the time a third such email had arrived… I’d had enough.

 

John Cheese to the Rescue

I was reminded of an article by one of my favourite internet comedy writers, John Cheese. In his article, The 419 Scammer, he documents a series of increasingly hilarious emails exchanged between himself and a scammer, culminating in a climactic email in which he included an image called Goatse. For those who have not heard of Goatse, you can still be saved. The picture depicts a naked man’s backside, stretched beyond the point of abstraction. By this I mean: you literally could not comprehend what I’m talking about until you see it. Indeed, many people’s first reaction is to stare, horrified, for a full thirty seconds before they can believe what they are seeing. This guy could traffic enough crack over the border to kill the population a small town. I was inspired by John Cheese. Replying to the scammer immediately, I attached thirteen images of Goatse. As the scammer used a gmail account, I knew these images would display automatically on his screen (without having to download each one at a time). All thirteen, in one hit.

Two Days Later

This afternoon I received an instant message from the guy, and our conversation is pasted below (with some punctuation and capitalisation fixed for readability, but not spelling). Much to my amusement, I was condemned as evil by a man whose screen name was “good”. But there is nothing amusing about a thief so thoroughly convinced of his own righteousness.

Good: Mother.
Good: Fucker.Good: You are satan.
Good: What the fuck have you send me you piece of shit?
Good: That horible picture.
Good: Fuck your music rock.
Good: Go in hell.
Mauso: AHAHAHAHAHAHAHA.
Mauso: Oh man.
Mauso: You suck, dude.
Good: Fuck your rock.
Mauso: Dude, what ‘rock’ are you talking about?
Good: And your mother and your father and your sister and all of you.
Mauso: I’m a classical man.
Good: You are a shit.
Good: That’s what you are.
Mauso: I like that I’m being condemned by a spammer and scammer.
Mauso: Quite the touch of irony.
Good: Yeah you are a loser.
Mauso: See, I’m not fazed one bit. Because you are a cunt.
Good: I’m a smarter opponent.
Mauso: You are a scammer.
Good: Because I know how to scame people.Good: You now to merlin menson’s ass.
Mauso: No. Wrong. You know how to scam the dumbest 0.0001% of internet users.
Mauso: Everyone else – that is to say, 99.9999% – is smarter than you are.
Good: Good. That what you think.
Mauso: Yeah, cuntface. It pretty much is.
Good: And if you will continue I will let you know what I can do for real.
Good: In two days I will get your bank account and I will clear all your money from your account.
Good: I promise that.
Mauso: No.
Good: You will see what a real hacker can do.
Mauso: You won’t.
Good: Yes I do and I promise that.
Mauso: Not, for one hundredth of a second, do you scare me.
Good: You will see what a real hacker is.
Good: Because I’m not a scammer I’m a hacker.
Good: and a real hacker will broke the NASA password.
Good: So I promise that in 2 days you will lose all your penny
Good: from your account a bank.
Mauso: Awww, you broke the NASA password, that’s cute.
Mauso: You’re a cutie.
Good: Hahaha.
Good: No.
Good: But I can.
Mauso: No, sure, I believe you!
Mauso: *Wink*
Good: I will not broke NASA password because I will be catch.
Good: By the police.
Mauso: Hey, have you seen this website? http://www.lemonparty.org/ [To readers: this is a shock site. Do not click.]
Mauso: If you are truly a hacker, you could break into that website.
Mauso: Go on, try. Pause.

Good: I will stole your money from your bank account, you shit.
Good: You will see that HAHAHA.
Mauso: You are, without the thinnest sliver of a doubt, the dumbest person on the internet I have ever met.
Good: OK then.
Good: We wil see who is the smarter and who is the dumbest.
Good: Do your trust in good
Good: God
Mauso: I don’t even know what the fuck you are saying now. Is that a question?
Good: No is your mothert
Good: Mother
Mauso: What the hell, are you 14 years old?
Good: cooksucker
Mauso: Sweet merciful christ, I’ve met smarter dog turds than you.
Good: No I’m your mother in cook.
Mauso: If I were to build the perfect idiot robot, who spouted nothing but incomprehensible feces, its name would be “good”.
Mauso: Your penis is tiny.
Mauso: Did i mention that?Minutes Later.

Mauso: Hacked into my bank account yet?
Mauso: You’re pretty slow.
Mauso: To be totally honest.
Mauso: I thought you would have drained my account by now.
Mauso: *Gets popcorn*Later.

Mauso: I had sex with your mother

Conclusion – for those who require closure…

Mauso did win the eBay auction. His dead phone went on to live a fulfilling life as a hockey puck, and his bank accounts lived happily ever after. To this day, Mauso continues to study engineering and hopes one day “to create a lifelike robot, so astoundingly stupid that I can take out my numerous frustrations by murdering it”. His psychologist refused to comment.